Frequently Asked Questions

The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. Therefore, it replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA)

You might need one to demonstrate your suitability to a potential employer for a job, apply for licences, such as if you are looking to sell alcohol, or also to apply for visas when travelling overseas.

That is entirely up to your new employer, and what they require. They may accept your last certificate, or may request that you get a new one, so you should ask what their policy is.

It takes anywhere between 3 and 14 days to get your certificate, with the average being 10 days. However, certificates are issued by Disclosure Scotland and The Disclosure & Barring Service England & Wales, and therefore the issue time is out of our hands. Also, please note that it could take longer if further information is requested by us and / or the Disclosure & Barring Service.

Your application will be thoroughly checked by our professional team of advisers. If there are any errors or omissions, we will email you and ask you to correct these. Then we will ask you to get your documents 'verified' by either a 'Responsible Person' or at a Post Office. We will email you the forms and guidance for the 'Responsible Person' route, and also a link to the Post Office form to print off and take to the Post Office (if this is your chosen route) to get your identification documents certified. Once we have received all of the information required, we will process your application, and email you your unique reference number.

Basic DBS check: Contains details of any unspent convictions or conditional cautions the applicant has.

Standard DBS check: Contains details of any spent or unspent convictions, cautions, reprimands or warnings the applicant has, as long as they’re not protected.

Enhanced DBS check: Contains the same information as a standard check, as well as any relevant information held by the applicant’s local police force.

Enhanced DBS check with a check of the barred list/s: Contains the same information as an enhanced check and shows whether the applicant has been barred from working with children and/or vulnerable adults.